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FAQ

What types of products does Sweet Mountain Bakery offer?

Sweet Mountain Bakery specialises in a variety of freshly baked goods, including our signature Cinnamon Rolls and savoury Chicken & Mushroom Pies. We also offer a selection of beverages, such as our rich Cappuccino, designed to complement our baked items.

How are the products at Sweet Mountain Bakery made?

Our products are crafted with a commitment to quality and flavour. We utilise high-quality ingredients and traditional baking methods to ensure that each item is made with care, resulting in a delightful taste experience for our customers.

Are the baked goods suitable for special dietary needs?

While we strive to accommodate various dietary preferences, our baked goods may contain allergens such as gluten, dairy, and nuts. It is advisable for customers with specific dietary restrictions to review ingredient lists or consult with our staff for detailed information.

What is the shelf life of your baked goods?

The shelf life of our products varies. Generally, our freshly baked goods are best consumed within 2-3 days for optimal flavour and texture. For longer storage, we recommend freezing items, which can extend their freshness for up to three months.

Do you offer delivery or shipping options?

Yes, Sweet Mountain Bakery provides delivery and shipping options to ensure that our customers can enjoy our products conveniently. Delivery areas and shipping policies may vary, so it is recommended to check our website for specific details regarding availability and fees.

Can I place a custom order for special occasions?

We welcome inquiries for custom orders for special occasions. Please contact us directly to discuss your requirements, and we will do our best to accommodate your needs based on product availability and lead time.

What should I do if I have a complaint about my order?

If you have any concerns regarding your order, please reach out to our customer service team. We take customer feedback seriously and will work to resolve any issues promptly and effectively.

Why sourdough?

There are so many reasons to choose sourdough. First and foremost, it tastes amazing. Sourdough is a fermented food; it is more digestible than unfermented wheat, and therefore good for your gut microbiome. It is a great option for those with gluten intolerances or sensitivities as it is lower in gluten than standard breads and has a low glycemic index for those with blood sugar concerns.

Another benefit of the slow fermentation process is that it increases the bioavailability of many essential nutrients and fiber, making them easier for your body to accept and use as fuel. So, it is lower in sugar, and higher in protein. On a macro level, eating our local bread benefits our soil, local economy, and farmers, as well as supporting several small businesses.

Why do you call your process an โ€œOld-Worldโ€ style of baking?

Commercial yeast was not widely available for use until the first half of the 20th century. Everything before then was organically fermented and proofed in one way or another, and we are reclaiming that for the modern day.ย